Our Goal...

Our goal is to help make your event run as smooth as possible, take some presure off you, make sure the participants have an enjoyable experience providing them quick access to their results and by the end of the event make sure it is a major success.

What we do...

We provide a service that includes

• bib and chip preparation ( with pins)
• computerized package pickup (or paper pickup lists)
• package pickup/ raceday entries, changes and transfers
• a complete start/finish line with ajustable width structure (8' to 25'), banner(s), timing clocks (overhead if using our structure), chute posts and flagging
  

  Start/Finishline

  Along with our self contained mobile computer station we supply a complete Start/Finishline structure ( adjustable 8ft to 25ft ) with overhead banner(s) and timing clocks. Finishline chutes, flagging and a backup video camera as well.

  

• a mobile self contained results computer station with printer, generator and internet connection(s)
• backup video camera
• supply your announcer with an announcing computer with a manual lookup or connected to an optional set of announcing mats.
• We arrive race morning 3 hours before start time to setup start/finishline, timing hardware and ensure that all systems are up and running.

Timing FAQs..

What is Gun Time and what is Chip Time?

Gun Time - Is the official race time and is the time that the runner takes to complete the course from the time the gun was fired.
Chip Time - Is the time that the runner actually takes from the time they crossed the start line to the time they crossed the finish line. 

Why Guntime and Not Chiptime?

As far as the rules of athletic sanctioning bodies are concerned the Gun Time is the important time, and this is what the results and prizes are based on, this is an attempt to uphold the integrity of competition, otherwise the race becomes a time trail where the winner need not be the first person to cross the finish line.

We are however able and willing to if requested by the race organizers, make the chip time the official results and awards

Why did my Chip not Read

If you have followed the instructions correctly and not crumpled your bib timing chip(s) and pinned your bib to the front of your torso so the chips are oriented up and down (vertically) and your chip was not read the problem may have been you were covering the bib with your arms perhaps clicking you watch as you were approaching the finishline mat readers. All RFID tags are sensitive to moisture (thus the foam cover on the body side of the tag) and your body is 90% moisture so blocking the bib with your arms approaching the line could cause it to not read. We suggest that you wait till you on just over the line to click your watch.

If you are not showing on the results PLEASE email us at randy@racepro.ca and let us know, we have a backup video that we can go in and find you and your time .
PLEASE SUPPLY Race Name, BIB# and the time you think you crossed the line.

Why does the Bib and chip have to be on the Front?

The chips are read multiple times as you approach the finishline and it takes the strongest signal and posts the time to the timing software. Unfortunately all RFID chips lose the abliity to read well through water and noting that your body is 90% water they are unable to read until after you cross the finishline. Note that having it on your back when crossing start timing mats sometimes will make it not read at all due to the close proximity of the crowd.

More Questions?...Contact us Have more questions? Please email us or call us at 403.331.8514